Terms of Service

Last updated: March 27, 2026

Welcome to UrbanEaz. These Terms of Service govern your use of our website and services. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website.

1. Overview

This website is operated by UrbanEaz. Throughout the site, the terms “we,” “us,” and “our” refer to UrbanEaz. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein.

2. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country or province of residence, or that you have given us your consent to allow any minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction through the use of our website.

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of these Terms will result in an immediate termination of your services.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding payment information, may be transferred unencrypted over various networks and may involve changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service without express written permission from us.

4. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this website is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate or more complete sources of information.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

5. Products and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your device’s display of any color will be accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction on a case-by-case basis. We may exercise this right where necessary.

We reserve the right to limit quantities of any products or services that we offer. All product descriptions and pricing are subject to change at any time without notice.

We do not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, except as required by law.

6. Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

These restrictions may include orders placed using the same customer account, the same payment method, and/or orders that use the same billing or shipping address.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

7. Shipping and Delivery

Delivery times provided on our website are estimates only and are not guaranteed unless expressly stated otherwise. We are not responsible for delays caused by couriers, customs, force majeure events, or other circumstances beyond our control.

Risk of loss and title for products pass to you upon delivery to the shipping address provided at checkout, unless otherwise required by law.

8. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund Policy. By making a purchase, you agree to that policy as well.

9. Third-Party Tools and Links

We may provide you with access to third-party tools or links over which we neither monitor nor have any control.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

10. User Comments and Submissions

If you send creative ideas, suggestions, proposals, reviews, feedback, or other materials, you agree that we may, at any time, edit, copy, publish, distribute, and otherwise use them without restriction.

We are under no obligation to maintain any comments in confidence, to pay compensation, or to respond to any comments.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right.

11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

12. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

• for any unlawful purpose

• to solicit others to perform unlawful acts

• to violate any international, national, provincial, or local laws or regulations

• to infringe upon or violate our intellectual property rights or the intellectual property rights of others

• to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate

• to submit false or misleading information

• to upload or transmit viruses or malicious code

• to collect or track the personal information of others

• to spam, phish, pharm, pretext, spider, crawl, or scrape

• for any obscene or immoral purpose

• to interfere with or circumvent the security features of the service or any related website

We reserve the right to terminate your use of the service for violating any prohibited uses.

13. Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by law, UrbanEaz and its directors, employees, affiliates, agents, contractors, suppliers, service providers, or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the service or any products purchased through the service.

Nothing in these Terms excludes or limits any rights you may have under applicable consumer protection laws that cannot legally be excluded.

14. Indemnification

You agree to indemnify, defend, and hold harmless UrbanEaz and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand arising out of your breach of these Terms or your violation of any law or the rights of a third party.

15. Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.

16. Termination

These Terms of Service remain effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing to use our site.

We may also terminate this agreement at any time without notice if we believe you have failed to comply with any provision of these Terms.

17. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws applicable in your operating jurisdiction, unless otherwise required by consumer protection law.

18. Changes to These Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check this page periodically for changes.

19. Contact Information

Questions about the Terms of Service should be sent to:

UrbanEaz

Email: info@urbaneaz.co.za